Zendesk Reseller Agreement

If you use or access the Marketplace as it is available in your account and in www.zendesk.com/apps/, you hereafter accept the terms of use of the Marketplace (the „Marketplace Conditions“). As stated in the marketplace conditions, certain additional conditions may apply to your use of applications (as defined in marketplace conditions). 1.4 Additional features. Before activating additional features, we`ll let you know about additional conditions or applicable alternative conditions. The activation of additional functions by you in your account is considered to be the acceptance of the applicable additional conditions or other agreements, if any. 2.12 Zendesk reserves the right to verify that your use of the Service is compatible with the services purchased on the order form. If Zendesk finds that your use of the service does not comply with the purchase order, Zendesk reserves the right to charge a reseller and you agree to pay the dealer for any use that has not been acquired in advance in an order form, in addition to other remedies available to us. 2.2 Respect for the rules. Between you and Zendesk, you are responsible for compliance with the provisions of this Agreement by agents and end-users, as well as for all activities that take place under your account and which Zendesk may check from time to time. Without limiting the above, you are solely responsible for ensuring that your use of the Services complies with all applicable laws and regulations, as well as any privacy policies, agreements or other commitments that you may comply with or make with agents or end-users. 3.7 We receive and store all the information you knowingly provide to us. For example, we may use the process of registering our services and/or your account settings for personal data such as your name, email address, phone number, credit card information and third party account information (e.g.B. Save your registration information for third-party sites that integrate into the Services, as described in Section 3.9) by you and your agents below.

In addition, we can contact you and your agents. For example, we may send you and your agents product announcements and promotional offers or contact you and your agents about your use of the Services. If you or an agent does not wish to receive messages from us, please indicate this preference by sending an email to privacy@zendesk.com and provide us with the name and email address of each agent who no longer wishes to receive these messages.