This chapter deals with new and introductory leases and the lease. The chapter states that the TMO must investigate violations of leases or leases and gather evidence so that the Commission can take legal action against tenants or tenants. This also implies antisocial behaviour. The calendars in this chapter contain a detailed map of the territory and boundaries of the TMO, a list of features managed by the TMO and the equalities directive. It also includes a monitoring procedure that the Commission may initiate if the TMO does not assume its responsibilities in accordance with the agreement. The schedules set out detailed procedures in all areas of rent protection, such as complaints, assignments, mutual exchanges and consent. Chapter 9 – The definition of the terms used in the agreement below is a general checklist of standard themes to be addressed in a management agreement. Content can be summarily divided into two categories: If Two Towers generates a surplus, it can be used to achieve the TMO`s objectives of providing, improving and managing housing and estate services. Checklist B – Housing Services and Activities Covered by Check-list A – Terms and Conditions of Service/Management Agreements Calendars contain details of how the Commission calculates management and maintenance allowances for the TMO and how to review them in the future. There are also timetables for detailed financial management procedures and accounting procedures. This section contains information on the types of service or management level agreements that may be required between partners involved in CLH systems once they have been concluded, particularly between the CLH „Customers“ organization and support agencies such as local authorities and housing companies. Examples of some typical agreements are provided.
The timetables define the appeal procedures as well as the litigation and arbitration procedures if the TMO and the Council have a serious disagreement that cannot be resolved. The TMO is required to provide the Southwark Council with information on its estate and communal property expenses that may be re-billed to tenants. This chapter explains how Two Towers will manage its finances. The agreement requires the TMO to conduct an annual review of its annual accounts, prepare a budget for the year and closely monitor expenditures and report regularly to the Commission.